With 16 years of experience as a Service Advisor, I pride myself on providing honest, reliable service to every customer who walks through the doors at Chris Crain DJR and Collision. My approach is built on professional conversation and a genuine interest in helping people maintain their vehicles. I am a lifelong resident of Little Rock and a proud graduate of J.A. Fair. Outside of the shop, I am an avid traveler and outdoor enthusiast. I have spent years exploring our National Parks, including the Northern Cascades, Glacier, Grand Teton, Yellowstone, Mount Rainier, and the San Juan Islands. When I’m not on the road, I enjoy staying active by riding bikes—I’ve been told I walk at the speed of light—and catching up on the latest in the NFL. I am a dedicated fan of the Buffalo Bills and Josh Allen. Family remains the most important part of my life. I was married for 30 years before my spouse passed in 2026, and I am a proud father to one son and grandfather to two beautiful granddaughters. Whether you want to talk shop about cars, discuss the latest game, or share stories about the outdoors, I look forward to working with you.
4.4 / 5 based on 50 ratings (35 written reviews)
Great
— Kenneth M. ,
Excellent.
— Ronald W. ,
Good experience. CJ was up front about everything. Professional
— Brandon M. ,
CJ was very prompt and educational about what needed to be done to my Jeep. Kept me updated while I waited for my jeep. Within an hour he came and got me walked me to my jeep and made sure everything was OK with my vehicle and gave me a business card to keep incase I had any further questions. Great experience and pleasant attitude.
— Eldean R. ,
After two weeks of no updates on my Jeep, plus several attempts by me to contact him through the dealership number and voice system (which is broken), CJ reminded me that it was my fault because I wasn't texting him at the number he gave me. See, CJ can't answer his phone when it ring because he gets a lot of spam. I'll take my business somewhere else in the future. I also placed two phone calls the the service manager (Steve); which were never returned. No wonder CJ runs like he does.
— Joseph S. ,
Awesome ‼️
— Cedric H. ,
Did awesome work and I really appreciate the communication and his work.
— Jeremy B. ,
it was ok but the price of my oil change was not what i was normally paying 93 buck vs 60 bucks. but it is what it is.........
— Gary A. ,
CJ did a very good job. The only issue was the shop manager that took way to long to decide if he wanted to replace the switch in the drivers side door. The issue was one of the buttons would not release. There was a service bulletin about that issue and maybe a fix that required maybe doing some work on the switch. CJ had already ordered a new one. The time required to just replace the switch verses repairing the old one is not good.
— Dennis D. ,
CJ is fine good communication the technician gave me a bad diagnosis and said the starter was bad so I paid for a bad diagnosis and replaced a starter myself that was good to start with
— Terry M. ,