About Scott
With 40 years in the service industry, I've spent my career building strong relationships with customers, many of whom, like Tammy, Stephen, Whitney and Ashley, have become more like friends. Originally from Arlington, TN, I now call Beebe, AR home. My commitment to honesty and getting the job done right has always been my priority. I'm a graduate of Horn Lake High School, GTE Technical School, and William R. Moore College of Technology. I'm a people person through and through. Keeping customers informed and updated is just as important as the repairs themselves. I'm proactive, and I always aim to exceed expectations. I've been a certified HVAC Universal Refrigerant technician for years, and I've also received numerous certifications from the Cadillac Motor Division. I enjoy the challenge of repairing just about anything. Beyond the shop, I love to cruise, having been on six, and enjoy visiting places like Orange Beach. When I’m not working, you can find me water skiing, bowling, bass fishing, or boating. I’m also a big fan of NASCAR, especially #9. I’ve always thrived in customer service roles. I enjoy engaging with people, and I pride myself on being easy to get along with. I’m comfortable discussing just about anything and stay informed about current events, both nationally and globally. Having grown up in the Navy, I have a deep love for this country. I worked for Chris Crain DJR and Collision for a time, and I am always looking for an opportunity to serve and assist others.
Customer rating
5.0 / 5 based on 11 ratings (10 written reviews)
Recent reviews
Scott was helpful and got me in and back out of there in timely fashion.
— Ryan M. ,
Excellent
— James G. ,
Scott is fantastic. He’s very kind. He’s the best part of that service department.
— Kristy B. ,
Scott and the whole Crain crew can't be beat
— John B. ,
It was very good.
— Jay W. ,
very good
— Doreen B. ,
Very good advisor. Took care of everything we needed. Will definitely be back
— Gregory C. ,
Awesome
— Scott S. ,
Scott is a very good service advisor. I had a check engine light that related to emission/evap failure that required parts replacement, plus several maintenance/service issues: oil and filter, power steering flush brake flush, differential and transfer case fluid change. It required leaving my car 2 full days. Scott kept me informed throughout the process. My only complaint had nothing to do with Scott. I wanted a loaner car because of the extensive repair and time required, but there are never seem to be any loaner vehicles when I need them.
— David R. ,
Ok do pretty good work
— Rocky K. ,